Supplier terms

Template: Ben to review. This is a starting template, not legal advice.

Last updated: 1 November 2026. These terms apply between Ben Borseth trading as Trade Fit Out Direct ("we") and the business that registers to receive leads ("you").

The service

• We send you enquiries ("leads") from businesses that match the services and areas you've told us you cover.
• We share each lead with no more than three contractors.
• We don't guarantee how many leads you'll receive or that any lead will turn into work.

Free leads and charges

• Your first 2 leads are free (per supplier account).
• After that, leads are charged per lead, priced by the job's floor area:
  • Under 200 m²: from £49 per lead
  • 200 to 1,000 m²: from £99 per lead
  • Over 1,000 m², or major industrial projects: £149 to £249 per lead
  We'll confirm the exact prices to you in writing (email is fine) before you opt in to paid leads. We won't charge you unless you have opted in. Each lead is shared with no more than three contractors.
• We invoice for leads delivered. Invoices are due within 14 days of the invoice date. Prices exclude VAT where applicable.

Lead quality and credits

We'll credit a lead if, within 7 days of receiving it, you show us that its contact details are invalid, that it is a duplicate of a lead we sent you in the previous 30 days, or that it falls outside the services or areas you registered. A lead isn't eligible for credit just because the business chose another contractor or didn't go ahead.

Your obligations

• Keep your registration details accurate, including services, coverage, insurance and accreditations.
• Contact leads promptly and professionally, and only about the job they requested.
• Hold appropriate insurance and comply with the law that applies to your work.
• Your contract with each customer is between you and them. We aren't a party to it.

Data protection

You receive each lead as an independent controller under UK GDPR. You must use the data only to respond to that request, keep it secure, not resell or share it, not add it to marketing lists without a lawful basis, and deal with the business's data protection requests that relate to you.

Suspension and termination

Either party can end this arrangement at any time by email. We may pause or end lead supply if we receive repeated complaints, if payment is overdue, or if you breach these terms. Charges for leads already delivered remain payable.

Liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Subject to that, neither party is liable for any loss of profit or business, or for any indirect loss. Our total liability to you under or in connection with these terms is limited to the lead fees you paid us in the 12 months before the event giving rise to the claim. We don't guarantee the accuracy of information that businesses provide in their requests.

Changes

We'll give you at least 14 days' notice by email before changing these terms or your agreed prices.

Governing law and jurisdiction

These terms are governed by the law of Scotland. The courts of Scotland and the courts of England and Wales both have non-exclusive jurisdiction over any dispute.